Your professional development network for financial and business training


We can all relate to the Miriam-Webster dictionary definition of a profession as: a calling requiring specialized knowledge and often long and intensive academic preparation. But for a CGA, the term takes on an elevated meaning to achieve a synthesis of the technical aspects with the softer skills all bound up with a dedication to providing an exceptionally high level of service to the public.


Ethics 24/7 for CPAs

This course provides you with the opportunity to deepen your knowledge about your professional rules of conduct (CGA’s Code of Ethical Principles and Rules of Conduct – CEPROC, CA’s Rules of Professional Conduct or CMA’s Rules of Professional Conduct). The principles and rules of conduct provide standards of acceptable behaviour for professional accountants. The scenarios and cases in this course require you to work through sample ethical situations with thought and decision making as you interpret and apply the principles and rules.

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Managing Up: Strategies for Developing Relationships — On Demand
Managing relationships upward is a valuable skill to have in order to obtain the best possible results for you, your manager, and the organization you both work for. In this webcast, Jennifer Gervès-Keen takes us through the steps of an often overlooked but integral skill set.
Tax Consequences of Immediate Business Succession — 2014
Business succession simply refers to passing the ownership of a business from one set of hands to another. This course deals with the short-term, that is, the immediate or near-immediate sale of the business (assets) or the business interest (shares in a corporation) where the disposal occurs in a single transaction or a group of transactions.
Tax Planning for Business Succession — 2014
Business succession refers to passing the ownership of a business from one set of hands to another. Whatever factors are in play, succession can be a short-term solution, often as a reaction to a business or personal situation, or a product of long-term business and tax planning. This course deals specifically with long-term planning for business succession, and the styles and structures that can be put into place in order to provide an effective transfer of the business interest.
Building a Successful Business Case — On Demand
Learn how to create a business case to facilitate approval and implementation of your idea. Discover the key elements of a business case including: clarity on purpose, strong financials, clear communication, and successful implementation. After completing this webcast, participants will be equipped with practical checklists and tips to ensure successful business case completion.
Professionalism: Ethics, Rules, and Standards for New CGAs
The Certified General Accountants Association and its members and students share responsibilities related to the Code of Ethical Principles and Rules of Conduct (CEPROC). Through reviewing the Ethical Principles and Rules of Conduct, this course explores how these responsibilities can be applied in your day-to-day professional activities.
Ethics 24/7 for CPAs
This course provides you with the opportunity to deepen your knowledge about your professional rules of conduct (CGA’s Code of Ethical Principles and Rules of Conduct – CEPROC, CA’s Rules of Professional Conduct or CMA’s Rules of Professional Conduct). The principles and rules of conduct provide standards of acceptable behaviour for professional accountants. The scenarios and cases in this course require you to work through sample ethical situations with thought and decision making as you interpret and apply the principles and rules.
An Introduction to How Neuroscience Is Impacting Organizations — On Demand
How do our brains work? How do they motivate us? How do they get in our way? In this webcast, career coach Jennifer Gervès-Keen answers these important questions and covers how this understanding can help us establish more productive environments at work.
Linking Employee Performance, Compensation and Accounting Firm Performance
To get the most out of well paid employees, firms need to be on the ball right from the start; this means they need to link job descriptions for people coming into a position with firm performance-related goals, and to base their compensation on achieving those goals, stresses author Mitchell Langbert in this online article by the American Institute of Certified Public Accountants.
The Meaning of Rituals
Author Mindy Abramowitz examines how knowledge of organizational culture and how people interact within that culture can make it a lot easier to forge a path to corporate success in this CGA Magazine article.
Keeping Your Cool Under Pressure
It’s a scene we’ve all witnessed in the work environment; a stressful situation occurs and somebody’s ‘natural’ reaction is to ‘blow up.’ While you can’t control the actions of somebody else, that doesn’t have to be you making an emotional scene as this article by Merge Gupta-Sunderji in CGA Magazine illustrates.
‘Tis the Season – The Comp Committee Season
Marc Rosenberg, a CPA who is also a management consultant to the accounting profession, lists ten tips on how corporate compensation committees can navigate the year-end minefield of distributing executive compensation.
The Ordeal: Year-end Partner Comp – Slicing the Pie
Partner firm compensation may run smoothly all year long, but at year end has the potential for becoming quite an ordeal says Rita Keller, a CPA firm management consultant in this AccountingWeb article.
The Greyhound Principle
Too many companies have a culture in place where ethics are thrown to the wayside in the pursuit of unrealistic goals that are tied in to compensation and what ultimately becomes a false public perception about financial performance, says Michael Josephson.
What China’s Cash Squeeze Means for the Global Economy
While China has been viewed as a major engine of world growth, if not the largest global stimulus, over much of the past decade, this article in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania, warns of potentially leaner times ahead.
Why African Entrepreneurs Outperform Their Peers When the Playing Field Is Levelled
African nations are among the poorest in the world, with many having a per capita GDP that is appallingly low. As such, it is easy to dismiss the business prowess and intelligence, and capability that exist within these nations to help their economies move forward.
Protecting Whistleblowers Who Protect The Public Interest
This website, belonging to the Ottawa-based Federal Accountability Initiative for Reform (FAIR), documents first-hand Canadian whistleblowing accounts and links to federal and provincial laws detailing whistleblowing rights. It also provides news about issues related to safety and other items from Canada and in an international context.
The Cost of Cutting Administrative Costs
As this article in the March-April 2014 edition of CGA Ontario’s Statements magazine attests, the public sector is also dedicated to finding efficiencies and reducing costs through the use of technology and other means. They often go through similar abundance and austerity cycles as the private sector.
Saying Goodbye
All good things must come to an end, and as Doris Hollett writes in the March-April 2014 issue of CGA Magazine, so too much 48 years of publishing CGA-Canada’s flagship publication as CGA-Canada prepares to merge with CPA Canada.
The Promise and Perils of Equity Crowdfunding
When U.S. President Barack Obama signed the Jumpstart Our Business Startups (JOBS) Act of 2012 into law, a new provision called crowdfunding, which allows entrepreneurs of non-publicly listed firms to appeal directly to the general public for relatively modest amounts of funding, figured prominently in that law. This article examines some of the pros and cons of crowdfunding.
The high-performance CFO
With perhaps unprecedented reach and diversity, the duties and responsibilities of the contemporary chief financial officer place them right in the centre of their organization. As this article, published jointly by PricewaterhouseCoopers LLP and Knowledge@Wharton, from the Wharton School of the University of Pennsylvania outlines, today’s CFO is far more than a financial analyst or reporter providing shareholders with facts and figures on a quarterly basis. [pdf]
Robert Half International – Salary Guides - 2014
The 2014 Salary Guide, published by Robert Half International, contains an annual update of various accounting and finance-related salaries for a variety of positions.
Turnaround King Breathes New Life into Canada Post
Perseverance and determination have propelled Deepak Chopra, FCGA to an interesting career on three continents. Now, as this feature article written by Tracy Tjaden highlights, the chief executive officer of the venerable Canada Post Corporation is tasked with generating a historic turnaround, and leading it into the 21st century to carve out a new niche in an electronic, digital world.
Takeover – The role of a CGA in a Corporate Acquisition
Contemporary business newspapers scream with headlines of high profile mergers and acquisitions and corporate takeovers, not the least of which was the $12.4 billion takeover of Shoppers Drug Mart Corporation by Loblaw Companies Limited in the summer of 2013, the largest such deal in Canadian history. But often the heavy lifting behind the scenes is carried out by professional accountants like CGAs. This article in CGA Ontario’s Statements details some of the painstaking work that CGAs do in such situations.
What’s Next? - Turning retirement into a fulfilling re-engagement
There are, says Isabelle St-Jean, a registered social worker, author and accredited retirement coach, three lingering myths of retirement – save a fortune, sustain your current lifestyle, and keep busy. While those are important, they aren’t hard and fast rules, and they don’t apply uniformly to different individuals.
Top 5 Tips for Retirement Planning
This article in the July-August 2013 edition of CGA Magazine prints a list of five top actions as identified by HSBC that individuals approaching retirement need to take. The categories include: get real about retirement needs; prioritize savings; be aware how major life events affect saving; make a plan; and get professional advice.
The Net Worth of Your Network – Part One
In a fast-paced, globally competitive economy, there are very clear advantages to joining an international firm network or association. But, as this interesting first of a two-part article series in Accounting Today illustrates, this holds true in some areas of the world more than in others.
Wake up and smell the new generation of CPAs
Attention vendors! You’d better be prepared to not only offer the new generation of accountants the latest in technology solutions, but also understand that they want it now; they want it to be intuitive and user friendly to set up; and they want the option of purchasing online and to shop around and buy on their terms.
It’s Not Just the Experts: Crowds Can Pick a Winner, Too
Perhaps nothing illustrates the impact of a business world moving in real-time, and inter-dependent on technology, than the growth of a recent phenomenon known as crowdfunding. As this article, published in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania points out, crowdfunding has opened up the virtual financing gates for fledgling businesses, as well as developers and researchers from all walks of life.
Let’s Make a Deal: Merging or Selling Your Practice
It is one of the most emotional issues that is bound to come up at least once in every practitioner’s career – that gut-wrenching decision on whether to merge or sell your firm. Jeff Stimpson, writing in Accounting Today, interviewed a practitioner who was happy with the decision and arrangements she made, as well as another that had regrets.
Objection Isn’t Rejection
You might think that when a prospective client hears your proposal and raises an objection or infers there may be some kind of obstacle to forming a business relationship that automatically equates with rejection. But unless there is a flat out rejection of any further contact, that is not necessarily so, writes Martin Bissett in Accounting Today.
What’s Your Firm’s ‘New’ Process?
“Get ready,” warns Jody Padar in Accounting Today. “Employees, customers, prospects and yes, even management will all be learning new ways of doing business in the ‘new firm’ model. It’s no longer a fee for a tax return or financial statement; it’s a collaborative partnership where a trusted advisor leads a small-business chief executive through accounting, tax and consulting services.”
Key Questions to Ask to Retain Top Clients
The business world is fluid and ever changing, and so accounting practitioners can take nothing for granted, including the automatic retention of existing clients they are serving well. One powerful method for retaining clients, writes Lisa Tierney in Accounting Today, is for firms to initiate a brainstorming session to discuss key clients.
You Don’t Learn Anything When You’re Talking
The catchy phrase in the title has some clear parallels to the business world for accounting practitioners. If you’re going to succeed in practice, you have to be tuned in to the needs of your client – and they have a lot of valuable information to provide if you know how to listen properly.
Sustainability Starts with a Plan
Practitioners can always benefit by keeping a mental note of what needs to be done for their firm to keep it in tip-top shape, and then keeping on top of those items. This article lists several of those major themes.
What Business Can Learn from the Medal of Honor Tradition
This article, in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania illustrates how exceptional performance by front-line individuals who respond quickly and correctly, even going above and beyond the call of duty to unorthodox situations, can be given the same type of recognition within the office as soldiers get from their actions on the battlefield.
The 10 Simple Rules of Caring for Your CPA During Tax Season
It must be tax time again, as this humorous article by Maureen Schwartz in Accounting Today attests. In something of a change of pace, Ms. Schwartz gives the practitioner the view from the other side of the fence. No, not from the client’s perspective, but from the spouse’s!
Why Your Firm Doesn’t Change
Author Guy Gage in captures the almost-universal frustration that meetings and retreats evoke – the feeling that while perhaps everything sounded good in theory, when everybody gets back to the office things will continue on as they always have. Mr. Gage examines why change efforts often fall flat, and how leaders in the organization can push through those obstacles.
If I Can Learn Soft Skills, So Can You – And Your Staff
“I do not buy into the notion that soft skills are traits we are born into, that we either have them or we don’t. I believe they can and should be developed,” writes Kathy Ryan in
Multi-Family Affairs – Serving wealthy clients’ families can be a profitable niche
Have you ever thought of carving out a unique niche for your accounting firm? John Napolitano, writing in discusses one strategy some firms might want to consider. What about the prospect of building a strong practice involved in managing the financial affairs of wealthy clients?
Practice Excellence and Profitability
There are many roads to profitability for individual accounting firms as this article by AccountingWEB editor John Stokdyk attests. But if there is one common theme emanating from such practices, it is the ability of partners and employees to place the needs of their clients front and centre, and to provide them with value-added services.
Tips for Effective Time Management for Accountants
Time management is important for all professionals, but accounting pros in particular need to focus their efforts on activities that will allow them to grow their business. This article on the website of the American Institute of Certified Tax Coaches provides tips on how to stay on top of time management.
The Time Management Matrix Prioritization Tool
Time management consultant and performance psychologist Kell Tremayne presents a four-quadrant time management matrix prioritization tool which might help explain the conundrum you face on a daily basis.
Project Management Triangle
Priorities are not locked in stone. They come with constraints, and business management academics have developed models to try and illustrate the various components that go into a business decision for which various items need to be factored.
Juggling Your Workload – Prioritization and Time Management Skills for Leaders
This instructional audio, which can be purchased in either CD or Digital MP3 format, has been prepared by Merge Gupta-Sunderji, CGA, a professional speaker, author and consultant. Ms. Sunderji discusses how managers can make better use of their time in the face of demanding schedules, and pressures that can serve to dwindle down resources available to meet those business needs.
Management Essentials: The Partner Compensation Checklist
Partner compensation .may differ from firm to firm, but accounting practitioners are likely to agree that: the process of determining the precise way of doing things for your firm is based widely on judgment; it is more art than science, and it is contingent upon a whole host of interacting factors.
Please Stop What You’re Doing…
This article by Martin Bissett in Accounting Today sometimes appears to be a little bit tongue-in-cheek, but the undertone to his message is serious. Professional accounting firms provide top-notch services to their clients and that needs to be reflected in their billing and expectations.
Lannick Group of Companies: 2014 Salary Reports – Finance and Accounting
The Lannick Group of Companies is a Canadian recruiting and staffing company. Its Lannick Finance & Accounting arm, which recruits finance and accounting professionals for mid to senior level positions, has published Finance and Accounting, Technology, and Chartered Professional Accountant Salary and Remuneration reports for 2014. They can be requested from this link.
More Taxpayer Misconceptions
Now that tax season is finally over, how about kicking back for a laugh and reading about some of these taxpayer misconceptions as published in Accounting Today.
Why Fostering a Culture of Compassion in the Workplace Matters
Do you come to the office in the morning with your stomach all tied in knots? Perhaps you anticipate being swamped with demands the minute you walk in the door. Maybe that’s because you don’t encounter an environment that the authors of this article, in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania would refer to as a “culture of compassion.”
Playing the Networking Game
Contrary to popular belief, networking is not something that comes naturally to some people and not others. It’s not something you’re born with. In all cases, it is a learned skill. And everyone feels a certain degree of discomfort in networking. Those are three observations readers will learn from this article in CGA B.C.’s Outlook magazine that perhaps they didn’t realize before.
The Financial Crisis in Retrospect – What Have We Learned?
In some respects, the world economy has moved on and is now safer than it was half a decade ago when the global recession and credit crisis hit in 2007-08, according to this article in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania. However, the article also warns against becoming too complacent.
The U.S. Deficit Shrank, but Will It Come Back Bigger Than Ever?
The big, bad, U.S. deficit, diminished but unbowed, may be set to rise again to heights hitherto unknown in the face of a demographic storm of retiring, aging baby boomers, warns this article in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania.
Innovation Champions: How CFOs can keep companies vital
Innovation, as all senior executives know, is the lifeblood of staying alive to compete and thrive in a fast, paced global environment. This article, published jointly by PricewaterhouseCoopers LLP and Knowledge@Wharton, from the Wharton School of the University of Pennsylvania, outlines some of the ways CFOs can provide timely innovation to boost their firm’s market share and sharpen its competitiveness.
‘When Worlds Collide’: Navigating the Minefield of Social Media
Social media may seem ubiquitous but the way people use it for business purposes is very different. In this interview, published in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania, Wharton management professor Nancy Rothbard discusses the impact of social media on business professionals, along with four strategies that individuals often use to try and ensure social media benefits them both personally and professionally.
Lessons on Preventing Fraud
The Association of Certified Fraud Examiners (ACFE) has uncovered some staggering statistics about corporate fraud in their 2014 Report to the Nations on Occupational Fraud and Abuse, including worldwide companies losing, on average, about five per cent of their annual revenues as a result of falling victim to such crimes.
Personal Business Ethics in the Pursuit of Professional Growth
Personal ethics and professional growth, no matter what your field, are inexorably tied together, as this excellent article by Thomas M. Elliott makes clear.
Masterful Networking
“To be a masterful networker, you don’t need to attend every event in town or schmooze with every person you meet. What you do need is a masterful strategy,” writes Mark Wardell at the outset of this article. The author proceeds to provide practitioners important tips on how to grow their firm.
Working With International Clients
There is a lot of extra work involved in cultivating strong communication when you’re dealing with an international network of clients. This article by Merge Gupta-Sunderji in CGA Magazine captures some of the unique cultural differences that can impede successful two-way communication, and offers suggestions on how to overcome them.
Public Trust in Business Initiatives
The Project on Public Trust in Business was initiated by the Business Roundtable Institute for Corporate Ethics and the Arthur W. Page Society for the purpose of “engaging leading organizations in developing and implementing a long-term strategy to build public trust in business.”
It’s Accountability, Stupid!
Do you use the words “accountability” and “responsibility” interchangeably? Author Greg Weismantel reminds readers of this Accounting Today article that there is an important distinction between the two that also manifests itself in the accounting firm environment.
Multitasking and Other Lies about Productivity
Every tax practitioner understands that surviving tax season requires organization, perseverance, and a whole host of intangibles. But as author Natalia Autenrieth points out in this article in Accounting Today, there are some productivity myths attached to doing the job the best way possible that may require some organizational rethink.
Maintaining Momentum: How Mature Businesses Can Boost Growth
Mature companies might not continue to experience the high-octane growth that came with being an exciting new start-up, but that doesn’t preclude their being able to adopt an entrepreneurial mindset that will allow them to capitalize on new growth opportunities.
Interpersonal Communication Skills Matter More than Technical Expertise
What differentiates you in the mind of your clients? As this article in Journal of Financial Planning emphasizes, more often that not clients are going to want to develop a strong inter-personal relationship with you on top of respecting the technical knowledge you possess.
Michael Lewis on a Rigged Stock Market and the Heroes of Wall Street
Author Michael Lewis’ controversial Flash Boys: A Wall Street Revolt has created intense discussion about practices on Wall Street and whether the U.S. stock market is, as Lewis alleges, “rigged” to a degree. In this interview, published in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania, Wharton finance professor Jeremy Siegel interviews Lewis.
‘Optimal Disclosure’: Why Firms Need to Balance ‘Hard’ and ‘Soft’ Information
It seems almost a universally accepted corporate governance axiom today that more corporate disclosure by public companies is a good thing. But as this article in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania points out, there are nuances involved in disclosing too much ‘hard’ quantifiable information, versus ‘soft’ information about hard to measure intangibles.
Let Your Clients Do the Talking
Social media provides unique and creative marketing opportunities for firms to reach out and not just advertise their services, but subtly [and otherwise] illustrate what they’re capable of doing in a relationship with existing and prospective clients.
Key Considerations When Buying a Firm
This article in Accounting Web draws on the personal experience of U.S.-based authors, David Davis, a CPA, and Barbara Kong, a CFP, who are senior executives at a California-headquartered wealth management company that went through the process of acquiring a CPA firm.
In the Market for Growth
This article, written by Mark Wardell, president of an advisory group specializing in growth management for owner-managed companies, discusses four major considerations that accounting practitioners need to consider when a decision is being pondered regarding possible expansion.
How to Pass the Torch
This article in looks at the issue of conflicting generational work styles and attitudes from the perspective of accounting professionals from the so-called ‘Generation X’ and ‘millennial’ generations, who discuss ways that baby boomers can help members from their generation learn and develop.
How to Join the Global Elite
A global economy rewards risk and innovation and as this article in the March-April 2014 edition of CGA Ontario’s Statements written by Melissa Campeau illustrates, it behoves firms to seek out executives who have global connections and who understand how to operate in a multi-cultural environment.
How to Discourage Your Accounting Clients from Price-Shopping
It may take a special effort to establish and maintain a strong relationship with a select group of clients, but the rewards will be well worth it. Moreover, establishing that type of special relationship is something everyone can endeavour to, not just those with an extroverted personality, writes Mary Ellen Biery in Accounting Today.
How much time should you spend on marketing?
Marketing efforts must be both consistent and persistent, but planned far enough ahead of time to meet existing client commitments, in order for practitioners to continue to grow, writes Art Kuesel in Accounting Today. The marketing strategy must also ensure that meetings with prospective clients and the message being delivered to them are of sufficiently high quality that time is being used wisely.
How Disruptive Behavior by Employees Can Devastate a Workplace
Everyone knows how disruptive just one or two employees can be in terms of shaking up an organization with their poor behaviour. The disruption is far disproportionate to their numbers, and can ruin the atmosphere for the majority of employees with a good attitude.
How can you best handle stress on the job?
This article in New, written by Robert Half, offers practical advice on how accountants can handle stress.
Hold That Tweet! Building Loyal Customers in the Information Age
Even in this highly electronic information age, there is really no substitute for making a genuine personal connection, emphasized a panel of experts at the Wharton Marketing Conference. This article in Knowledge@Wharton, from the Wharton School of the University of Pennsylvania, illustrates some of the salient points made by panellists.
Guide for Accountants on How to Survive the Busy Tax Season Marathon
Getting through the tax season marathon in winter and early spring may not be the easiest task on the calendar for accounting pros, but trying to balance one’s lifestyle with proper exercise and avoiding certain stress-busting temptations like junk food and excess caffeine can go a long way towards making the job easier, writes Jeff Paul Oestreicher in this e-zine article.
Grow Your Accounting Firm by Shrinking Your Focus
Trying to be all things to all types of clients can be pretty much of a scattergun approach for an accounting firm’s business that turns out to be far less effective for them than concentrating on a certain industry vertical, or a small range of verticals.
Grades can get you the interview. Communications skills can get you the job.
Grade scores based on technical ability can get you in the door. But the length of time you stay, and the success you’re able to enjoy is predicated largely on the way you complement those technical skills with good communication skills.
Frustrated with Your Processes?
As practitioners well know, inefficiencies can cost their firm a lot of time and money. And while efficiencies can be realized through, for example, the implementation of new information technology systems, if these are not properly put into practice they can have just the opposite effect, argues author Dustin Hostetler in Accounting Today.
From “write up” to right profitable
Technology, especially access to cloud-based software, is helping client accounting services (CAS) make a comeback as a staple, profitable service. In fact one practitioner interviewed for this article in Journal of Accountancy likened CAS services to a type of annuity that accounting firms can rely on.
From Past to Present: Adopting Older Business Models to New Realities
Professional accountants and other executives have learned over the past 20 or 30 years – sometimes the hard way – that old, “traditional” business models are giving way to new ones with a certain degree of frequency, and that companies have to constantly adapt to survive and thrive as so-called “new” economies emerge. This article, in the July-August 2013 edition of Statements, from the Certified General Accountants of Ontario, examines how three major corporations have adapted their business models to meet the times.
Four CPAs in a Family – Applying individual strengths to being a CPA
This article in Accounting Today illustrates how individual professionals can apply different personal strengths towards the advancement of their accounting careers.
For young accountants, communication is key to developing successful client relationships
If you are inclined to underrate the importance of communication skills in a professional accountant’s career, this article in Accounting Web should help dispel that notion.
Former FBI Director Louis Freeh Lauds Fraud Examiners
Interesting parallels and complementary synergies exist between the U.S. Federal Bureau of Investigation (FBI) and Association of Certified Fraud Examiners (ACFE), according to an address made by former FBI director Louis Freeh at an ACFE annual conference.
Five essential steps to handling acute stress
Here’s an interesting perspective from Australia on how to distil the harmful effects of acute stress. It’s written by a doctor, Helena Popovic, who discusses the necessity of stress in life to achieve greater results, and reach exciting new heights we might not have thought were otherwise possible.
Firm Shake-Ups and Network Break-Ups – Part Two
This second of a two-part article series in Accounting Today investigates what happens within firm networks and associations when its member firms merge.
Firm Leadership Styles That Work
“Leadership matters. While we all know in our hearts that this simple statement is true, the reality of its power is incredibly clear,” stresses David Knoch, president and chief operating officer of 1st Global. Writing in AccountingWeb, Mr. Knoch reports the results of a survey testing the effect of various decision-making styles within CPA firms in terms of wealth management revenue generated.
FAIR – Protecting Whistleblowers Who Protect The Public Interest
This website, belonging to the Ottawa-based Federal Accountability Initiative for Reform (FAIR), documents first-hand Canadian whistleblowing accounts and links to federal and provincial laws detailing whistleblowing rights. It also provides news about issues related to safety and other items from Canada and in an international context.
Failure to Communicate
The lessons in this article by Daniel Hood, writing in Accounting Today, are really two-fold. It is important to have a vision of where you want your firm to be headed, and even to visualize it on a long-term basis. But if you can’t communicate that message properly to stakeholders such as staff and clients, it becomes devalued very quickly.
Export Development Canada – Business Ethics
This website, administered by Export Development Canada (EDC), contains valuable information for individuals and businesses about the federal government’s anti-corruption program, and on human rights, as well as links to various documents. They include: the EDC Code of Business Ethics and Code of Conduct, Anti-Corruption Policy Guidelines, Good Practice Guidance on Internal Controls, Ethics and Compliance, and the EDC Statement on Human Rights, among many others.
Executive Coaching as a Way to Improve Soft Skills for Accountants
Good leadership involves more than strong technical skills. The individual who is rounded with so-called “soft-skills” including a strong aptitude for customer service, business development, supervision and communication, has a clear advantage.
Ethics in Focus – Outlook (Summer 2013)
Imagine you’re one of only two CGAs in a relatively small, but growing town. You are happy with your respective businesses. Now you learn that a new CGA is coming to town and you hear this new practitioner might be offering discounted rates to build up business. Your colleague tells you that he plans to speak to the new CGA and tell him not to undercut prices. Is that ethical? Is that even legal? What should you tell your colleague to do?
Ethics in Focus – Outlook (Spring 2013)
You’re at an important presentation on business tax issues given by your CGA colleague. When you go online to follow up you realize that some of the slides your colleague used originated from another CGA presentation out of province. Your colleague didn’t present original material and didn’t credit the other CGA with having developed that material first. What do you do? What are your responsibilities under the CGA Code of Ethical Principles and Rules of Conduct?
Eight Ways to Reignite Your Leadership Mojo
Corporate leadership has irrevocably changed. The so-called “command-and-control” structure or - as this article by Mohan Nair in AccountingWeb describes it - the “daycare” employment model where people show up and are instructed what to do is long gone.
Eight Common Goal-Setting Mistakes
The sub-title of this article on the website is Achieving Your Dreams the Right Way, and the article certainly goes into a fair amount of detail in terms of providing advice about what not to do.
Easing Tax Season Stress
“Tax season is definitely not for wimps, but it doesn’t have to drain the life out of your employees either,” emphasizes this article in, and sponsored by Accountemps. Managers of the firm need to watch their employees for signs of burnout, which can be counterproductive all round – inducing low morale, and reducing production.
Do You Have the Right Clients?
The maxim ‘more is better’ has driven accounting partners for generations, and still probably dominates most firms’ philosophies. But that not be the wisest strategy to follow from a career enjoyment standpoint, argues John Napolitano in Accounting Today.
Did Your Clients Ask The Right Questions?
A successful relationship between practitioner and client works both ways and as this article in Accounting Today, written by James Walter illustrates, there are key areas relating to the client’s practice that need to be discussed and reinforced. These include cash, expense control, financing, inventory management, and use of technology which, if managed and monitored properly, can enhance chances of success.
Detoxify Your Work Environment with Authentic Appreciation
Do you think you’re on the right track in terms of office morale because you constantly recognize achievements in front of the whole team? Well, think again, says this article by Paul White in Accounting Today. That kind of praise isn’t what a good percentage of today’s workers really want.
Crossing the Generational Gap
The so-called generation gap and all the manifest conflicts that entails is probably older than the hills. Literature and history abound with such examples across the centuries. But it is probably As this article in Accounting Today illustrates, the older and younger generations often have very different expectations of what technology is and how it should be used both in terms of work style and substance. But the gap can be bridged and this article looks at how some corporations are trying to find a happy middle ground.