ON DEMAND WEBCAST
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Webcast description
"Show me a company that thinks it has KPIs, which are measured monthly and quarterly, and I will show you measures that do not create change, alignment, and growth and have never been KPIs," states David Parmenter.
Many companies are working with the wrong measures, many of which are incorrectly termed key performance indicators (KPIs). Companies with 20 or more KPIs have a lack of focus, lack of alignment, and under achievement. From his research, David Parmenter has found that very few organizations really monitor their KPIs — their "winning KPIs" as he calls them. The reason is very few organizations, writers, accountants, and consultants have explored what a KPI actually is, few have approached this task in a methodical way, and far too many measures used are reported too late, well after "the horse has bolted."
In this webcast, David will cover what KPIs are, how to find them in your organization, and why finding your organization’s critical success factors (CSFs) is often the missing link. Finding your CSFs will have a profound impact on: the performance measures you choose; how you convey to staff what really is important; and the streamlining of reporting.
This webcast will help you understand
- the difference between the four types of performance measures (key result indicators, result indicators, performance indicators, and key performance indicators)
- the seven characteristics of a winning KPIs
- the importance of not having too many measures — the 10/80/10 rule
- why you need to know your organization’s critical success factors first
- the 12-step process to implementing winning KPIs, from his best-selling book
- the common pitfalls to avoid during the implementation of KPIs
- reporting formats for displaying performance measures to the senior management team, management, staff, and the Board
Presentation outline
Attendees will receive detailed instructions on how to run an in-house workshop to find their organization's CSFs, including all the necessary electronic templates.
This webcast is designed to help organizations — from large multinationals to those with less than 200 staff — who want to implement winning KPIs.
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This webcast will be available to you for at least 90 days from the date of purchase.
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