Managing Across Generations to Make Your Workplace More Effective
— On Demand

The Canadian workplace is facing a huge amount of change over the next 10 years, not only in the ways we work, but in who we work with, and how we work together. How we attract and retain organizational talent will be affected by changing expectations, value systems, and priorities. Our organizations are becoming flatter; career paths look very different to what they did 20 years ago. Job and employee cycles are radically changing, and our standard definitions of everything from retirement to work/life balance are undergoing a significant societal shift.

Join us as we take a closer look at generational influences, values, and communication styles in the workplace, how they impact your workplace, and how to use this transition period as an opportunity for workplace effectiveness and success.

• better understand the motivations and historical influences that impact your colleagues of different generations
• apply the above knowledge to become more effective in your way of behaving and communicating in the workplace
• evaluate what might not be working that would be related to generational mindsets
• apply ideas/solutions given in the webcast to improve workplace communication
• apply ideas around attracting and retaining talent of each and every age group
• better understand the current talent marketplace and the new types of career paths that individuals may be taking

Access your on demand webcast

Once you have purchased your webcast, you will receive two e-mails:

1. purchase confirmation
2. instructions and link to access the webcast as well as links to any additional materials and resources

Click on the access link in the email. Your webcast will now begin. You can pause, rewind, and rewatch your webcast as much as you like until the webcast expires.

This webcast will be available to you for at least 90 days from the date of purchase.

Once you have viewed either the live or recorded webcast, you will receive your Certificate of Completion.

System requirements

Prior to purchasing a webcast, it is recommended that you check the System Requirements and complete the System Test.

If you require further information, please contact us at PD Net Comments.

Jennifer Gervès-Keen, MA, is a talented facilitator and professional coach with over 15 years' experience helping organizations and individuals become more effective. Using a variety of delivery methods, Jennifer is highly successful in resolving workplace issues and helping organizations, teams, and individuals discover their true leadership capabilities.

Her areas of expertise include professional coaching, customized training design and delivery, and meeting-facilitation skills. Jennifer’s experience includes management and development positions in corporate training and not-for-profit in a variety of countries. Her diverse background touches on many sectors including manufacturing, law, communications, higher education, and politics. Her workshops are rich with practical, real-life business knowledge and experience. Jennifer also works with both emerging and established leaders, helping them find their own unique voice and leadership style.

Her previous clients include Airbus, Alcan, BOSCH, L’Oreal, Scania Production, and Toshiba, all based in France. Her current clients include Deloitte, the City of Vancouver, the British Columbia Human Resources Management Association, and the British Columbia Institute of Technology. Jennifer holds a Master’s Degree in Adult Learning from the UK, and a BA in History from the University of Victoria.

You can find more information at her website: www.jgkonline.com