Roy Johnson, MA, Dip Ed, CRC, CHRP, is co-author of the top-selling Turning Conflict into Profit and a founder and president of The Neutral Zone Coaching & Consulting Services Inc. Having appeared on television and radio, Roy is a mediator, trainer, and psychotherapist who works with communities, families, and public- and private-sector organizations. He is a national conference speaker on topics including communication, organizational change, leadership, teamwork, and conflict resolution. For more than 15 years, Roy has resolved hundreds of disputes annually, ranging from interpersonal complaints to complex multi-issue conflicts. He is a certified debriefer, mediator, and human resources professional. Roy holds a BA in Psychology from the University of Alberta and an MA from Simon Fraser University. He also holds a post-graduate diploma in Adult Education from the University of BC, along with a Certificate of Conflict Resolution from the Justice Institute of BC. In keynotes, he presents insights gleaned from years of work in the trenches, and balances this with humour and a passion for healing broken relationships. Roy is a member of the Police Complaints Resolution Roster and a Panel Chair of the BC Employment and Assistance Appeal Tribunal.
Sue Wazny, MSc, Dip Rc Ldrshp, CRC, is a highly sought-after speaker because of her energetic, humorous, and engaging presentation style. She effectively pairs the subject theory with real life examples of how she has put her teachings into practice in her daily work. Sue teaches a wide variety of courses in the areas of conflict management, communication skills, teambuilding, and leadership. She is a faculty member at the Justice Institute of BC in the Centre for Conflict Resolution and at the Police Academy where she teaches a variety of courses. Sue maintains a clinical practice, which includes workplace mediation, team facilitations, performance coaching, and critical incident stress management. She holds a Master's of Science degree in Psychology, certificates in Conflict Resolution and Mediation, and is a certified Myers Briggs Type Indicator practitioner.