This article, written by Merge Gupta-Sunderji, CGA, discusses the importance of organizations providing individuals the opportunity to be able to air honest opinions and criticism in order to consider divergent points of view. This, the author says, can unlock important alternative viewpoints or ideas and is healthier than trying to minimize conflict and introduce 'groupthink,' in which critical alternatives are not evaluated. "Left unchecked, groupthink can deteriorate into an atmosphere of superiority, exclusiveness, and invulnerability. At its ultimate extreme, groupthink may result in unethical behaviour and poor decision-making," she argues. This article is published in CGA Magazine.