Feb21
Improving Organizational Communication
Communication is the life blood of an organization. Switzer Associates, on their website switzeronleadership.com, provides this article, which is based on an organizational communication study of a large organization.
CGA-Canada
Feb15
The Enemy of Engagement
This one-hour webcast by Mark Royal and Tom Agnew is made available at no charge from the Canadian Management Centre. The presenters tell us that many high-potential employees are also frustrated employees. Individuals who are highly engaged, but face barriers at work preventing them from doing their jobs effectively represent 20% or more of the workforce.
CGA-Canada
Feb21
Creating a Customer-Centric Culture
Companies across all industries and sectors are recognizing that long-term, sustainable business growth comes as a result of having loyal customers who choose to do business with an organization and who are willing to tell their colleagues, friends, and family about their experiences.
CGA-Canada
Jan19
Visually Speaking
The day has finally come when images, be they still or video, are readily accessible to all corporate communicators. No longer is the power and effectiveness of visual communication only for the techno-geeks or those blessed with budgets for outsourced support. Suzanne Scardino Salvo provides advice on how to meet your audience’s expectations.
CGA-Canada
Jan3
Employee/Organizational Communications
Dr. Bruce Berger’s article on the Institute for Public Relations website describes the importance of employee/organizational communication and outlines basic internal communication processes, networks, and channels. The article concludes with 15 principles of effective communication and an interactive list of recommended readings.
CGA-Canada