Communicating
Professional development for Certified General Accountants and the business community
 

Communicating

Resources related to active listening, visual cues, verbal and non-verbal communication, effective presentation techniques, and professional writing ability.

 
 

Recommended Resources


Michelle Causton

Moderated by Michelle L. Causton, FCGA

About Michelle
Feb21
Improving Organizational Communication
Communication is the life blood of an organization. Switzer Associates, on their website switzeronleadership.com, provides this article, which is based on an organizational communication study of a large organization.

CGA-Canada

Feb15
The Enemy of Engagement
This one-hour webcast by Mark Royal and Tom Agnew is made available at no charge from the Canadian Management Centre. The presenters tell us that many high-potential employees are also frustrated employees. Individuals who are highly engaged, but face barriers at work preventing them from doing their jobs effectively represent 20% or more of the workforce.

CGA-Canada

Feb21
Creating a Customer-Centric Culture
Companies across all industries and sectors are recognizing that long-term, sustainable business growth comes as a result of having loyal customers who choose to do business with an organization and who are willing to tell their colleagues, friends, and family about their experiences.

CGA-Canada

Jan19
Visually Speaking
The day has finally come when images, be they still or video, are readily accessible to all corporate communicators. No longer is the power and effectiveness of visual communication only for the techno-geeks or those blessed with budgets for outsourced support. Suzanne Scardino Salvo provides advice on how to meet your audience’s expectations.

CGA-Canada

Jan3
Employee/Organizational Communications
Dr. Bruce Berger’s article on the Institute for Public Relations website describes the importance of employee/organizational communication and outlines basic internal communication processes, networks, and channels. The article concludes with 15 principles of effective communication and an interactive list of recommended readings.

CGA-Canada

 
 

CGA Learning Products


Mar29
Strategic Decision-Making, Part 2: Effective Processes for Long-Term Organizational Success — Live March 29, 2012
This session explores the many different conversation and decision-making processes, and suggests ways that each organization — and each individual — can improve their competency in this area. By better understanding these processes, you will be able to make more effective strategic decisions that can lead to greater long-term success.

CGA-Canada

Apr19
Effective Presentation Skills for Financial Professionals — Live April 19, 2012
As financial professionals we are often called upon to summarize financial information for various user groups. Although the information is valuable, all those numbers make even the most enthusiastic participant start to nod off. Engaging your audience is worth the effort, and this presentation provides tools to begin crafting better, more engaging financial presentations.

CGA-Canada

Apr26
PowerPoint: Better Slide Decks for Better Presentations — Live April 26, 2012
Do your slides enhance your presentation or are they a distraction? This session introduces the elements of good presentation design. You will learn how to add images that evoke emotion, how and when to include graphs and charts, and five simple design techniques that will take your presentations from boring to wow.

CGA-Canada

Dec14
CGA-Alberta — Live Seminar PD Event Page
Seminar Date:
City:
Association events and seminars bring CGAs, students and other professionals together for valuable learning and networking. The Events pages present detailed descriptions of PD opportunities and special events around Alberta as well ...

CGA-AB

Jan1
The Controller's Role in Providing Operational Support — On Demand
This webcast will help develop effective Controllers who stand out from the crowd because they are seen as adding value to the organization they work for. You'll learn how to provide insight to operations about accounting controls, costs, analytics, and opportunities for continual improvement.

CGA-Canada